Facebook Instagram Twitter Menu... New Work Artist Videos Artists Shop Previous Exhibitions News Contact

Claydon Gallery - Privacy Policy

We respect the privacy of our customers and artists and set out below details of the information we may collect about you, how it is collected, held and used by Claydon Gallery, and how you can access, edit or delete your personal information held by us. This policy is intended to comply with UK General Data Protection Regulations (GDPR).

Claydon Gallery is an online retail art gallery.

We can be contacted by phone on 01296 738408, or by email info@claydongallery.co.uk

Information we collect

We only collect personal details from you if you wish us to contact you regarding the work of the gallery, about exhibitions, events, artists and their work.  or paper to become a Friend of Claydon Gallery and receive newsletters and email communication from us.  Once you have entered your details electronically the information is then held by MailChimp, a company with its own Data Protection and compliance responsibilities. Please see https://mailchimp.com/legal/privacy/. Mailchimp sends out our Newsletters to Friends of the Gallery.  Claydon Gallery does not keep these details.

Information provided on paper is held securely by us until it is entered on the database held by Mailchimp and paper copies are then destroyed by shredding.

You can change your preferences or unsubscribe to our Newsletters at any time using the links at the foot of the Newsletter.

We can also access reports from Mailchimp with information about email opening and clicks to help us understand and monitor the effectiveness of our emails and Newsletters.

Artwork purchases from the online gallery are normally made via the PayPal purchasing system.  PayPal collects information to facilitate the transaction and provides the gallery with contact details and delivery address.  We then pass that information to the artist/maker with a dispatch note/invoice so that they can dispatch the artwork to the buyer. PayPal has it own data protection and compliant responsibilities.  Please see https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.

Ocasionally face to face sales are made using a debit/credit card reader using the iZettle payment system.  Buyer information is collected for the processing of payments via iZettle. The details retained and accessible to us on completion of the sale are the date, time, location, receipt number, transaction value, details of items purchased, whether a card or cash transaction, the type of card used and the last four digits of the card number.   We do not retain your name or email addresses from such transactions. iZettle’s privacy policy can be found at https://www.izettle.com/gb/privacy-policy

Our Website - www.claydongallery.co.uk

We only receive information about visitors to our website if they make a purchase via PayPal or occasionally if a payment is made by credit card using our card reader or a payment is made by BACS.

We do not collect any information about visitors to the site unless your choose to contact us via the contact page. 

For Artists

We keep the details you have supplied to us i.e name, address, email address, website url, bank account details securely.  

We also keep photographs and biographical details supplied by you to be shown on the gallery, on our website, in advertising and on social media.  We treat your contact details as confidential.  They will not be divulged to any third party and we will not send you any unsolicited mail. Any emails sent to you will only be in connection with the provision of information and services by the gallery or in relation to a specific request from you.

Your Rights

If you would like to see what information we hold about you please contact us in writing or by email and subject to verification of your identity we will provide you with the details

If you think any information we are holding on you is incorrect, out of date or incomplete, please write to or email us as soon as possible and we will correct it.

Updates

This Privacy Policy will be updated from time to time to accord with current policy and best practice. 

01/2021