Facebook Instagram About Exhibitions Artists Linoprinting Courses EVENTS Friends Contact

CLAYDON GALLERY LTD - PRIVACY POLICY

We respect the privacy of our customers and artists and set out below details of the information we may collect about you, how it is collected, held and used by Claydon Gallery Ltd., and how you can access, edit or delete your personal information held by us. This policy is intended to comply with the EU General Data Protection Regulations (GDPR).

Claydon Gallery Ltd. is a registered company No 11158103 whose registered office is The Barn, 11a Queen Catherine Road, Steeple Claydon, Bucks MK18 2PZ, but operating from Claydon Gallery, The Courtyard, Claydon Estate, Middle Claydon, Bucks MK18 2EX

We are registered with the Information Commissioners Office (ICO).  The nominated data controller can be contacted at the above address, by phone on 01296 738408, or by email info@claydongallery.co.uk

Information we collect

We only collect personal details from you if you wish us to contact you regarding the work of the gallery, about exhibitions, events, artists and their work. You may either fill in a form in the gallery on a computer tablet (iPad), or paper to become a Friend of Claydon Gallery and receive newsletters and email communication from us.  Once you have entered your details electronically the information is then held by MailChimp, a company with its own Data Protection and compliance responsibilities. Please see https://mailchimp.com/legal/privacy/

Information provided on paper is held securely by us until it is entered on the database held by Mailchimp and paper copies are then destroyed by shredding.

You can change your preferences or unsubscribe to our Newsletters at any time using the links at the foot of the Newsletter.

We can also access reports from Mailchimp with information about email opening and clicks to help us understand and monitor the effectiveness of our emails and Newsletters.

At point of sale your credit card details are only collected for the processing of payments via iZettle.  The details retained and accessible to us on completion of the sale are the date, time, location, receipt number, transaction value, details of items purchased, whether a card or cash transaction, the type of card used and the last four digits of the card number.  We do not retain your name or email addresses from such transactions. iZettle’s privacy policy can be found at https://www.izettle.com/gb/privacy-policy

CCTV in the Gallery

For security reasons we have CCTV operating in the gallery.  This records and stores video of activity in the gallery.  Our use of CCTV follows the current relevant Code of Practice published by the Information Commissioner’s Office (ICO) ico.org.uk

The video material is only accessed by the Directors of the gallery but may be shared with law enforcement agencies if required by such agencies.

Video recordings are held for seven days using cloud storage provided by Arlo 

www.arlo.com Video recordings will only be held for a longer period in connection with a dispute, incident or law enforcement.


The following links will take you to information about Arlo’s privacy Policy and the security of the videos stored in the cloud.

https://www.arlo.com/uk/about/gdpr/default.aspx

https://kb.arlo.com/3003/How-does-Arlo-keep-my-videos-private-and-secure-in-the-cloud

Our Website 
Our website www.claydongallery.co.uk does not use cookies and we do not collect any information about users unless you choose to contact us via the contact page.

For Artists

We keep the details you have supplied to us i.e name, address, email address, website url, bank account details securely.  

We also keep photographs and biographical details supplied by you to be shown on the gallery, on our website, in advertising and on social media.  

How we use your personal Information

We treat your contact details as confidential.  They will not be divulged to any third party and we will not send you any unsolicited mail. Any emails sent to you will only be in connection with the provision of information and services by the gallery or in relation to a specific request from you.

Your Rights

If you would like to see what information we hold about you please contact us in writing or by email and subject to verification of your identity we will provide you with the details

If you think any information we are holding on you is incorrect, out of date or incomplete, please write to or email us as soon as possible and we will correct it.

Updates

This Privacy Policy will be updated from time to time to accord with current policy and best practice. 

03/2018